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We currently provide warranty repairs to all Samsung , Hisense, Huawei, CAT and Motorola devices
We encourage customers to visit our state-of-the-art facility, where our expert technicians will attend to your device. If all goes well, we could have your device repaired and returned to you within 3-5 working days. For added convenience, clients can also send their devices via a courier service, which will be at an additional charge.
We pride ourselves in excellent workmanship and thus offer a 3 Month Warranty Period,on all work carried out on your device, from the date of collection from our Repair Centre.
We are currently in the process of automating the communication process through our systems to notify clients not only via email, but also via sms texting regarding the current status of their devices. The best method of enquiry is to use our online search field on our website for the exact status of your device. Our systems have now integrated with our website and provide an hourly updated status. Simply enter our in-house jobcard number, alternatively the IMEI number for the more tech savvy client and click on the search icon. Your device’s current status will be immediately displayed. Once the status changes to QC Passed, this would now mean that the device has been repaired and has passed all our tests and checks and is ready for you to collect. We encourage you to use this fantastic method of tracking your device through our entire repair process.
For us to action a quote acceptance, the preferred method of payment is by eft into our company account, with the SSS JOB NUMBER as the reference, prior to coming through to collect your device. Once the payment is made kindly email the proof of payment to: [email protected]. If however, your preferred method of payment is by debit or credit card, this too is acceptable and we do cater for all types of cards including American Express. Kindly notify my accounts team in advance, who will have the device repaired awaiting your on site payment at the time of collection. All cash payments exceeding R2000 have an incentive discount of 10%.
Our banking details are as follows :
Standard Bank
Afrexport cc
Account number : 013332643
Branch code : 012445
First National Bank
Afrexport cc
Account number : 62851271157
Branch code : 251742
Reference number is your SSS JOB NUMBER
email : [email protected]