At SSS Cellular, we strive to keep our stock information accurate and up to date. However, due to demand, supplier limitations, and unforeseen circumstances, the availability of certain products may change after an order is placed.
1. Backorders & Order-on-Demand Items
• Some products may be sold out, on backorder, or available only on an order-on-demand basis from our suppliers.
• These items may require additional lead time for sourcing and fulfillment. We will provide estimated delivery timelines after order confirmation.
2. Price & Stock Errors
• While we make every effort to ensure pricing and stock information is correct, errors may occur. If an item is listed at an incorrect price or stock level due to a system error, supplier changes, or human oversight, we reserve the right to cancel or adjust the order accordingly.
• If a pricing error is identified before order processing, we will notify you with the correct price and give you the option to proceed or cancel.
3. Order Cancellations & Refunds
• If an item cannot be sourced within a reasonable time frame or becomes unavailable, we will notify you and offer a full refund or an alternative product where applicable.
• Refunds for unavailable items will be processed promptly; however, bank processing times may vary.
4. Partial Shipments & Supplier Delays
• If you order multiple items and some are in stock while others are on backorder, we may ship available items first and fulfill the rest once stock arrives.
• Supplier delays are beyond our control, but we will communicate any significant changes to your order status.
5. Product Specifications & Images
• Product descriptions, images, and specifications are provided by manufacturers and suppliers. While we strive for accuracy, variations may occur. If exact specifications are critical, please confirm details with us before purchasing.
6. Contact Us
For any questions regarding stock availability, pricing, or order status, please contact our support team before placing your order.