At SSS Cellular, our mission is to provide unparalleled repair services and retail experiences, fostering seamless connectivity for our customers. Through our commitment to excellence and customer satisfaction, we strive to be the premier destination for all cellular device needs. With expertise, integrity and a passion for technology, we aim to empower individuals and communities by keeping them connected in an ever-evolving digital landscape. With a focus on excellence and accessibility, we aim to enrich lives and inspire connectivity nationwide.
For this we turn our attention to the three S’s in SSS Cellular, which ultimately stand for “Service› Speed› Satisfaction”, which is top of mind & our most important priority.
Delivering “Service Excellence”
Fastest “Repair Speed Turnaround”
Ensuring “Customer Satisfaction”
Originating from humble beginnings, the first SSS store emerged amidst the bustling streets of Kempton Park. Mr. Shahaboodien’s expertise in cell phone repairs quickly gained recognition, fueling the company’s growth.
Today, 32 years later, we proudly maintain a nationwide footprint across South Africa in the repair and retail spectrum, with branches nationally. Our journey culminates with the establishment of the SSS Cellular Headquarters in Boksburg,
supported by a dedicated team of over 200 employees across all locations.
Repair Services:
- In Warranty & Out of Warranty Repairs.
- Partnering with accredited manufacturers, we provide repair services for all mobile devices, regardless of warranty status.
- 14 locations offer services for added convenience
Insurance Solutions:
- We offer comprehensive insurance solutions for mobile devices via Huawei Care+, providing peace of mind against damage or loss.
- We have an established service to assist with Insurance Repairs and Replacement’s devices which are available at 13 of our locations nationally
- We have the ability to collect excess/ co-payment from the insured client.
- Easy collection points at our Retail Stores
OBF Inspections and Escalations:
- We have a dedicated inspection team based within major network’s warehouses for ease of convenience.
Physical Retail Presence:
- With 14 locations across South Africa, we offer a wide range of mobile devices and accessories through our retail outlets
E-Commerce Platform
- Our clients have the ability to pre-book in their repair devices through our website.
- Clients can pay for their repairs online via secure payment methods which trigger our internal ORION system.
SSS Cellular holds a diverse inventory of devices for retail across all major manufacturers, including Apple, Huawei, Samsung, Oppo, Honor, and CAT.
Residential Solutions:
- Explore our range of green energy solutions from Huawei, including the Huawei Power-M inverter, Huawei Luna, and Huawei Luna 2.0, tailored for residential applications.
Industrial Solutions:
- The Huawei Power-S Industrial Inverter offers scalable power generation capabilities suitable for industrial settings.
Solar Panels:
- As a trusted supplier, SSS Cellular offers high-quality solar panels to complement our commitment to sustainable energy solutions.
With 14 locations across South Africa, we offer a wide range of mobile devices and accessories through our retail outlets, SSS Cellular proudly collaborates with leading brands including:
SSS Cellular Proudly Collaborates with Leading Brands Including
Huawei, Samsung , Oppo, Xiaomi, CAT, CrossCall, RealMe, Honor
- Repair Accreditation since 2018
- Retail Partner since 2019
- Accredited Distributor since 2021
- 11 Huawei Experience Stores (HES), around South Africa
- Largest repair accredited partner since 2018 for South Africa
- Single Largest Owner of Huawei Experience Store’s outside of China
- Out Of Box Failure Inspection & Escalation Partner
- Repair Accreditation since 2014
- Largest repair accredited partner since 2014 for South Africa
- 15 Repair Locations, including 3 On Site.
- Samsung Customer Service Point (CSP) Setup in Belville, Tygervalley by SSS Cellular
- Number 1 Service Partner for Samsung South Africa
- Appliance Repair facilities which includes TV/AV sets, microwaves, vacuum cleaners, refrigerator’s, washing machines & dishwashers, covering the Western Cape and Gauteng regions.
SSS Cellular Proudly Collaborates with Leading Brands Including
Huawei, Samsung , Oppo, Xiaomi, CAT, CrossCall, RealMe, Honor
- Repair Accreditation since 2021
- Retail Partner since 2022
- Accredited Distributor since 2022
- The only authorized pre-loved Oppo device retailer in South Africa
- Repair Accreditation since 2011
- Out Of Box Failure Inspection & Escalation Partner
- Repair Accreditation since 2021
- IOT product repair location which includes robotic vacuum
- Cleaners and more
Out Of Box Failure Inspection & Escalation Partner
- Repair Accreditation since 2023
- Out Of Box Failure Inspection & Escalation Partner
- Smartphones, Tablets, Laptops, Wearable Devices, Monitors, Enterprise Infrastructure & Backup Power Solutions
- Smartphones, Tablets, Wearable Devices as well as The only Authorised Pre-Loved Oppo Re-seller in South Africa
SSS Cellular has invested millions into our own customized, industry leading software, boasting highly skilled developers who continuously refine and enhance its capabilities. ORION comprises of features as below :
Point-Of-Sale (POS)
- Inter branch Transfers
- Serial Tracking
- Insurance replacements & repairs
- Customer Support Modules (CRM)
End to end Repair system
- Serial Tracking
- Automated Quotations & Invoicing to clients
- Inter branch Transfers
- Device Swap management – Insurance replacements & repairs
- Online Customer repair progress tracking via ssscellular.co.za/repair-status/
- Manufacturer Claims Tracking
- Rapid Reporting
- Secure Cloud Based system
- We seamlessly integrated our system via Vision to streamline workflows for our partners at Telkom, 3G Mobile & Xiaomi.
- Direct system integration with MTN & Ram Couriers South Africa
- Direct system integration with Samsung (GSPN)
- In Store & Online Secure Card Payments with FNB via Transaction Junction
- Dedicated Marketing Teams
- Established Social Media Platforms
- We have on-site Ram courier agent’s for all logistical needs
Payment Plans are available to our valued clients for convenience via the following partners
- South Africa’s Largest Multi-Branded Service Centre
- Single Largest Owner of Huawei Experience Store’s outside of China
- Excellent HES Partner Award 2022 | Huawei CBG MEA (Middle East Africa)
- Partners in Strength Mainstay Award 2022 | Huawei CBG MEA (Middle East Africa)
- Best In Repair Speed Award 2017 | Samsung
- Most Favored Partner Award 2018 | Huawei MEA (Middle East Africa) Partnership Summit
- Most Popular Partner Award 2022 | Huawei CBG MEA (Middle East Africa)
